Document related questions


How can I create an invoice in Telema Portal?
To see help regarding invoice creation, click on the help icon on Invoices or Orders page.
In general, help regarding specific page can be found by clicking the help icon.

How can I correct a sent document if I discovered a mistake?
Corrections can be made by sending a new, amended document. Each document must be sent with a unique number. We advise to inform your partner about the changes and refer to the correct document number.

How do I know whether a partner has sent us a document?

Log into Telema Portal and view the list of documents in question (orders, invoices etc.) by clicking on respective tab.
For your convenience it is possible to get automatic notification of document arrival to your e-mail.
To start the notification, please send a respective request by filling the Service Request Form.

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